1. Introduction
These Terms of Service ("Terms") govern your use of Delivery Express (“we,” “our,” or “us”) website, mobile app, and delivery operations. By using our services, you confirm that you are at least 18 years old and capable of entering into a legally binding agreement.
2. Scope of Services
Delivery Express provides package pickup, shipment tracking, and final delivery services for individuals and businesses. We reserve the right to modify, suspend, or discontinue parts of the service at any time without prior notice.
3. Account Responsibilities
When creating an account, you agree to provide accurate, complete, and updated information. You are solely responsible for maintaining the confidentiality of your login credentials and for any activity that occurs under your account.
4. Shipment and Delivery Policy
We handle all shipments with utmost care. However, we are not liable for delays or damages caused by weather conditions, customs inspections, or force majeure events. Users are encouraged to properly package their items and declare accurate shipment values.
- Deliveries are scheduled between 8:00 AM – 8:00 PM, Monday to Saturday.
- Same-day delivery options may vary by location.
- Proof of identity may be required upon delivery.
5. Payment Terms
All payments for delivery services must be made in advance through authorized payment channels. Charges depend on the package weight, dimensions, and delivery destination. Taxes and additional fees may apply based on your location.
6. Prohibited Items
The following items are strictly prohibited from being shipped through Delivery Express:
- Explosives, firearms, or ammunition
- Illegal substances or narcotics
- Perishable food items or live animals
- Counterfeit goods or intellectual property violations
7. Limitation of Liability
In no event shall Delivery Express be liable for indirect, incidental, or consequential damages arising from your use of our service. Our total liability for any claim is limited to the value of the shipment declared at booking.
8. User Conduct
Users agree not to misuse or interfere with the website, tracking systems, or delivery operations. We reserve the right to suspend or terminate accounts involved in fraudulent or abusive activities.
9. Intellectual Property
All trademarks, logos, and service names on this site are owned by Delivery Express. You may not use, reproduce, or modify them without prior written permission.
10. Modifications to Terms
We may revise these Terms periodically. Updates will be posted on this page with a new revision date. Continued use of our services after such changes constitutes acceptance of the updated Terms.
11. Governing Law
These Terms are governed by and construed in accordance with the laws of the jurisdiction in which Delivery Express operates, without regard to its conflict of law provisions.
12. Contact Information
For questions about these Terms, please contact our support team at Fastcargoservice.org@gmail.com.